We received a call from a homeowner who had been dealing with an ongoing sewer problem. The customer stated she could sometimes smell the sewer gas in the downstairs basement and her sewer would back up from time to time. She had called us looking for a drain cleaning, she was sure that would take care of her problem. When we got out there sure enough we could instantly smell the sewer gas in her downstairs basement bathroom. Our technician got permission to run a sewer camera down inside her drain line to see where this smell was originating from. About 25 out from the house, about where she had a large shade tree in her front yard, we discovered a cracked sewer pipe and it was full of roots. You could see in the video, there was toilet paper getting hung up in the tree root ball, and it was causing not only the odor but it would also lead to backups periodically.
We shared our findings with the homeowner and explained to her that the pipe was actually a great candidate for sewer pipe lining and that we did not need to dig up here sewer to repair it. She was blown away because she didn’t know our trenchless repair service existed. All told, her sewer line was approx 75 feet to the city sewer. The following day we were able to line here entire pipe and accomplished the full repair in about 24 hours. Needless to say, our customer was very satisfied with our sewer lining service. With our repair we actually rehabilitated her sewer back to a better than brand new condition. When we told her about manufacturer’s LIFETIME GUARANTEE she was very happy.
Having a faulty or broken down sewer doesn’t have to be a nightmare scenario, call CME Sewer Repair service as we are the experts in trenchless sewer repair here in the greater Cincinnati area.